Question 1

What Is the Featured Collection?

Accepted Answer

The Featured collection is a curated selection of products drawn from every Karis Life category, including:

Best-sellers: Our most popular and trusted products.

Staff picks: Items our team recommends based on quality, value, and customer feedback.

New arrivals: The latest models and products we’ve added to the range.

Great-value options: Reliable products at accessible price points and funding levels.

It’s designed to save you time by showcasing standout products across mobility scooters, wheelchairs, walking aids, beds, bathroom aids, recliners, and everyday living aids — all in one place.

Question 2

How Are Products Chosen to Be Featured?

Accepted Answer

Featured products are selected by our team based on customer popularity, quality and reliability, value for money, and how well they suit common needs for elderly, injured, and disabled Australians. We also feature products that are well supported under the NDIS and that we can demonstrate and service locally. The selection is updated regularly, so it’s worth checking back to see what’s new.

Question 3

Are Featured Products Available Under the NDIS?

Accepted Answer

Many are. A large portion of our featured range falls under the NDIS Assistive Technology category, meaning they can be funded for eligible participants. Because funding depends on each product and your individual plan, our team — including our Occupational Therapists — can help you confirm whether a specific featured product can be funded and assist with the assessment and quote.

Question 4

Can I Trial Featured Products Before I Buy?

Accepted Answer

Yes. We understand that choosing a mobility or living aid is an important decision. You’re welcome to visit our Hornsby showroom to test featured products in person, and we offer a trial period on many items so you can be confident you’ve chosen the right product for your needs.

Question 5

Do Featured Products Include Both Premium and Budget Options?

Accepted Answer

Yes. Because the Featured collection spans the whole range, it includes everything from entry-level, portable, and budget-friendly products to premium, heavy-duty, and feature-rich models. Whatever your budget or funding level, our team can point you toward a featured product that suits you.

Question 6

How Often Is the Featured Range Updated?

Accepted Answer

We refresh the Featured collection regularly as new products arrive, seasonal needs change, and customer favourites shift. If you’re looking for the latest models or the most popular products right now, the Featured page is the best place to look.

Question 7

Where Can I See Featured Products in Person?

Accepted Answer

You can see and trial our featured products at the Karis Life Hornsby showroom in Sydney. Our team is on hand to demonstrate products, answer questions, and help you choose. Call us on 1300 662 880 to plan your visit or to ask about a specific featured product.

Question 8

Brand List for Featured Products

Accepted Answer

Because the Featured collection spans every category, it includes products from many of our leading brands, such as:

[VERIFY — populate from live page]

(e.g. Pride, Merits, Shoprider, Karma, Aspire, Golden, KCare, Days, Topro, ICare — please confirm the actual featured brands/products on the live page before publishing.)

Question 9

NDIS Funding for Featured Products

Accepted Answer

Featured products are funded according to the category they belong to. Most fall under the Capital Supports (Assistive Technology) category, typically in the mid-cost tier ($1,500–$15,000 per item), with some premium products in the high-cost tier (over $15,000) and lower-cost everyday aids funded as Core Consumables (under $1,500). Assistive Technology refers to any device or equipment that maintains or improves the independence or mobility of elderly or disabled individuals.

Question 10

How can I receive NDIS funding for a featured product?

Accepted Answer

NDIS plan: You must have a valid NDIS plan.

OT assessment: An Occupational Therapist from Karis Life will assess your needs and recommend the right product for you.

Get a quote: Karis Life will provide a quote for the featured product you require.

Submit supporting evidence: Submit the OT report and the quote to the NDIA (National Disability Insurance Agency) for approval.

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